Cookie Policy

Last updated: 2 June 2025
This Cookie Policy explains how Cartilage Surgery Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website, https://cartilage-surgery.com . It applies to all visitors who are citizens or legal permanent residents of the United Kingdom.

1. What Are Cookies

Cookies are small text files stored on your computer or mobile device when you visit a website. They help websites function properly, improve performance, and remember your preferences.

2. Types of Cookies We Use

a. Functional Cookies

These cookies ensure that our website works correctly. For example, they remember your preferences and keep items in your cart during a visit. These are essential and do not require consent.

b. Statistics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting anonymous information. They allow us to improve functionality and content. We only use these with your consent.

c. Marketing / Tracking Cookies

These cookies track browsing habits to show relevant ads or content across different websites. We ask for your permission before using them.

d. Social Media Cookies

We may include social media content (e.g., Facebook, Twitter, LinkedIn, Instagram, TikTok) to allow you to share pages or engage with our content. These platforms may collect your data for advertising purposes. Please review their respective privacy statements for more information.

3. Cookies We May Use

We may use cookies and technologies from the following services:
  • WordPress – for core website functionality

  • Burst Statistics – for anonymous analytics

  • Calendly – for appointment scheduling

  • Facebook, Twitter, LinkedIn, WhatsApp, TikTok – for social media sharing and engagement

  • ActiveCampaign – for email communication and marketing

  • Adobe Fonts / Google Fonts – for web font display

  • Google reCAPTCHA – to protect forms from spam

  • Google Maps – for map display

  • Vimeo, YouTube, Dailymotion, VideoPress – for embedded video content

  • PayPal – for secure payment processing

Each of these services may place their own cookies. For details on how they handle data, please visit their privacy policies.

4. Managing Your Cookie Preferences

When you first visit our website, a pop-up banner will appear explaining our use of cookies. You can select which types of cookies you consent to. You can also change or withdraw your consent at any time via your browser settings. If you disable certain cookies, some parts of the website may not function properly.

5. How to Delete or Disable Cookies

You can manage cookies in your browser settings:

Please note that deleting cookies may remove saved preferences and affect website performance.

6. Your Data Protection Rights

You have the right to:

  • Know why and how your personal data is used

  • Access your data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Request a copy of your data for transfer to another provider

  • Object to data processing

To exercise these rights, please contact us using the details below.
You may also file a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

7. Contact Us

Cartilage Surgery Ltd
527, Moseley Road, New Inn Business Centre,
Balsall Heath, Birmingham, West Midlands, B12 9BU, United Kingdom
📞 Phone: 0333 006 2635
📧 Email: office@cartilage-surgery.com
🌐 Website: https://cartilage-surgery.com